Steps we have taken to keep our community and staff safe



COVID-19 has been the media darling as of late.  Genesis of Victorville wants to assure you that we continue to take every precaution to keep both staff and customers safe as you purchase or service vehicles at the dealership.  
 

Our precautions include:

  • Taking staff temperatures daily upon arrival to shifts. 

  • Sanitizing all major dealership touch points and thoroughly cleaning the showroom floor, waiting rooms, and restrooms daily. 

  • Hand Sanitizing stations set-up by every entrance and exit to the dealership. 

  • Masks worn by all employees and guests. 

  • Sanitizing all major vehicle touch points when your Genesis is in for service. 

  • Technicians are required to wear masks and gloves when they work on your Genesis.

 

Through the challenges and unique economic environment COVID-19 has brought us, we have also used this time to grow and refine our customer processes.  This has allowed us to create opportunities for legendary customer service.  We are excited to announce that we have partnered with Roadster, a digital retailing company, in order to provide you with a “Buy from Home” shopping experience. 





As a result of upgrading our software to meet the needs of you, our customers, we are now able to get an instant vehicle trade-in valuation online, shop for and request a home test drive of your next Genesis, and sign papers on your new vehicle from the comfort of your own home.  Social distancing while car shopping has never been easier!  We will even deliver your new vehicle to your driveway after sanitizing all major touch points, of course!
 

Buy from Home today!